request to set up a new password for asiamiles

Use 110 (default) or select the SSL checkbox to use secure port 995. When you are finished, complete the configuration. Use 143 (default) or select the SSL checkbox to use secure port 993Įnter the user name for the incoming mail account.Įnter the password for the incoming mail account.Ĭomplete the following fields for a POP3 account. To set up Basic authentication mode, complete the following fields.Įnter the IP address or host name of the mail server. To prevent the authorization process from failing, make sure you access Web Help Desk using this URL. This ID protects your resources by only granting access tokens to authorized clients.Ĭlick Authorize to redirect the web browser to the Microsoft login page.Īfter Web Help Desk is authorized, the web browser redirects back to the following address: This ID must be unique across all clients managed by the authentication serverĮnter a hidden identifier used by the application and authorization servers to generate an access token. To set up OAuth authentication mode, complete the following fields.Įnter a public identifier used by the application. Select Basic to prompt users to provide a user name and password. Select OAuth to allow users to access their resources without providing a password. Select the check box to enable Web Help Desk to download the full e-mail from the email server rather than specific parts of the email.

Follow the procedure below for your IMAP, POP3, or Exchange/Office 365 account type.

Select the account type used for your incoming mail account. To prevent WHD from sending nonstop ticket updates, use a real email address.

After an email is retrieved and converted to a ticket, the email is deleted from the mail account. This account can be edited but not deleted.Įnter the email address used by Web Help Desk to create new tickets. Select the checkbox to enable Web Help Desk to create tickets from e-mail sent to this e-mail account.Ĭlick Make Default to set this account as your default incoming mail account. Click Setup > E-Mail > Incoming Mail Accounts.

If required, you can change the frequency that WHD checks for new email. You can define the requirements for accepting email and initiating some of the automated email processes in the Incoming E-mail Accounts screen.

Request to set up a new password for asiamiles